Frequently Asked Questions
Everything you need to know about our curated jewelry collections.
What materials are used in PennyweightsJewelry pieces?
We specialize in high-quality materials including 14k gold-filled, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping varies by location.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer gift wrapping?
Yes, every order arrives in our signature branded jewelry box. You can also add a personalized gift note at checkout for no additional charge.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.